Project Management ~ LAN/WAN Administration ~ Information Security ~ Policy & Procedure Development ~ Asset Management ~ Stakeholder Relations
Raised in the English countryside alongside a mighty steed named Toff, Tracy developed a passion for all things fast. As a teen this led to riding insanely fast on motorcycles and later driving Mini Coopers; flying down narrow country lanes with reckless abandon, she also discovered (and perfected) the art of bouncing off of cows and the sides of buses.
A series of mishaps and adventures caused her to settle in the faraway land of Iowa, in a country with the unlikely name of the “United States.” There she passed through many a career, eventually working her way up to the High Lady of Bits and Bytes.
Substantial IT background spans technology needs assessments, asset management, virtualization, technical support, network engineering, network security, upgrades, migrations, VPNs, server administration and configuration, teleport communications, and project management.
Adept at budget administration, strategic planning, vendor relations, IT procurement, risk management, staff training, and driving process improvements which fuel productivity and decrease expenses.
Significant talents in leading cohesive teams in achieving or exceeding goals according to fiscal, timeline, regulatory, and quality parameters.
Skilled at establishing disaster recovery strategies and contingency plans to defend information systems.
Well-versed in SWOT analysis, vendor evaluation and selection, HIPAA compliance, infrastructure management and optimization, and instituting operational strategies to support organizational growth and capitalize on emerging technologies.
Project-managed year-long $500K EMR project to result in health center becoming first in state to have certified EMR and e-prescribe Schedule 2s (narcotics); led project throughout complete life cycle from needs assessment and planning to selecting EMR vendor and shepherding implementation and go-live.
Championed relocation of outreach center including purchasing equipment, negotiating technology contracts, organizing move of all IT systems, and supervising installation and set-up.
Identified and resolved non-compliant/high-risk areas, and wrote 60 HIPAA and IT related policies and procedures which were lauded by Midwest Compliance as “some of the best HIPAA policies” even seen.
Replaced expensive Ricoh contract for HIPAA-compliant multifunction printers from RKDixon to capture $100+ in monthly printer savings.
Consolidated and switched phone carriers to save organization $1,000+ per month. Consolidated phone/fax line contracts to save 25% on associated monthly expenses.
Upgraded ICD-9 codes to ICD-10 ahead of government deadline to avoid potential financial losses.
Built server to meet reporting requirements for Meaningful Use/PQRS government reporting which led to receipt of $646K in incentive monies over four years and additional 2% upward payment adjustment on Medicaid patients for past six years.
Configured remote LAN comprising 15 workstations and three servers, maintained anti-virus software, performed troubleshooting when necessary to repair or replace hardware and software, and deployed Lotus Notes to 130 users with accountability for associated training.
Currently studying for Certification
Currently studying for Certification
HIPAA compliance officer, monitoring an organizations compliance with federal and state HIPAA regulation.
NextGen 5.8 certified: Electronic Health Record, Electronic Practice Management, System Administration, and File Maintenance.
MIT & Networking
© 2024 Tracy Marolf